Terms of service
Company information
This website is operated by:
Nodo Milano SRLS
Via Emanuele Filiberto, 11
20149 Milano (MI), Italy
Partita IVA: 14584910963
Email: contact@nodomilano.com
These terms apply to purchases made through nodomilano.com.
Product information
Please review product descriptions, dimensions and photographs before placing an order.
Screen settings may affect how colours appear. This does not affect your rights if a product does not match its description.
If you need further information about a product, contact contact@nodomilano.com before ordering.
Prices and payment
Product prices, the currency payable, applicable taxes and shipping charges collected with your order are displayed at checkout before payment.
Available payment methods are shown at checkout. Please review the order total and ensure that your contact, billing and delivery details are accurate.
For information about possible import charges, please refer to our Shipping Policy.
Orders and availability
If we identify an availability issue or another problem with your order, we will contact you to arrange a resolution.
We will not substitute a different product without your agreement. If we cannot fulfil an item you have paid for, we will refund the corresponding payment.
Shipping, cancellations and returns
Delivery information is provided in our Shipping Policy.
Cancellation, withdrawal and return information is provided in our Return and Refund Policy. These policies should be read together with these terms.
Order assistance and complaints
For questions or complaints, email contact@nodomilano.com with your order number and a description of your request.
You may also write to us at:
Nodo Milano SRLS
Via Emanuele Filiberto, 11
20149 Milano (MI), Italy
Privacy
Our Privacy Policy explains how personal information is collected, used and handled when you interact with our store.
Consumer rights
Nothing in these terms excludes or limits mandatory consumer protections, including rights relating to withdrawal, delivery, legal guarantees and goods that are faulty or not as described.